Open access
Date
2023-11Type
- Journal Article
Abstract
While the promise of artificial intelligence (AI) is pervasive, many companies struggle with AI implementation challenges. This article presents results from a survey of 2,525 decision-makers with AI experience in China, Germany, India, the United Kingdom, and the United States-as well as interviews with 16 AI implementation experts-in order to understand the challenges companies face when implementing AI. The study covers technological, organizational, and cultural factors and identifies key challenges and solutions for AI implementation. This article develops a diagnostic framework to help executives navigate AI challenges as companies gain momentum, manage organization-wide complexities, and curate a network of partners, algorithms, and data sources to create value through AI. Show more
Permanent link
https://doi.org/10.3929/ethz-b-000633119Publication status
publishedExternal links
Journal / series
California Management ReviewVolume
Pages / Article No.
Publisher
SAGESubject
artificial intelligence; technology implementation; innovation management; innovation focused strategy; change managementMore
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